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Support 2017-01-26T15:37:18+00:00

We’ll help you maximize productivity of your staff through our professional and readily accessible support team

We’re there when you need us. We’ll help your staff as they use the Vintegrate Suite to address new operational challenges. From fully managed support of your network, to Help Desk calls on a Vintegrate function, we’re your partner.

How much is it worth to your organization to receive help when you need it? Sometimes it is the difference between getting that task, project or report completed on time, or missing your deadline. Face it – that equates to real dollars and cents. Our Help Desk is available 7am to 7pm Monday through Friday and for our clients Emergency Support is available 24 hours a day, 7 days a week, 365 days a year because you never know when you will need us.

HELP DESK:

Our Help Desk is staffed by our internal, certified professionals and is just a phone call away. Our ability to resolve problems quickly enables your staff to get back to business.

PHONE: 707.575.9986

VINTEGRATE 360 SUPPORT INQUIRIES: V360Support@klhconsulting.com

All OTHER SUPPORT INQUIRIES: support@vintegrate.com

ADDRESS: 2324 Bethards Drive , Santa Rosa, CA 95405

Vintegrate Support Lifecycle

We’re committed to supporting clients running any major release of Vintegrate Back Office built on a currently supported version of Microsoft Dynamics-NAV, running on hardware and related software supported by that NAV version. Please see https://support.microsoft.com/en-us/lifecycle for the Microsoft Lifecycle Policy applicable to Microsoft Dynamics-NAV.

Each major release of Vintegrate Back Office may be updated with point releases that add feature enhancements and fixes. If you encounter a problem with a Vintegrate Back Office point release that is more than 2 years old, we may require that you update your system to a more recent Vintegrate point release to correct the problem.